Business analyst

You can:

• show an awareness of Agile methodology and the ways to apply the principles in practice
• take an open-minded approach
• explain why iteration is important
• iterate quickly

You can:

• support structured approaches to identify, investigate, analyse and communicate complex business problems and opportunities
• work under supervision to analyse business goals, objectives, functions and processes, using relevant information and underlying data to support the definition of requirements
• help to ensure a proposed solution meets business and user needs
• complete task-based, discrete outputs for parts of the project as directed, using predetermined methods and techniques

You can:

• work under supervision to design and implement process improvements for business operations and services

You can:

• work under supervision to apply analysis and evaluation skills to support business process tests and usability evaluations

You can:

• support identifying, analysing, capturing and validating business and user requirements
• work under supervision to manage requirements and support their prioritisation, within a defined scope
• provide distinct task-based outputs for parts of the project as directed, using a predetermined requirements management life cycle

You can:

• identify, analyse, manage and monitor relationships with and between internal and external stakeholders
• work under supervision to communicate with stakeholders clearly and regularly

You can:

• support the analysis of IT system capabilities and work under supervision to identify and specify system requirements
• support the development of specifications and models for bespoke IT systems or software packages

You can:

• understand the stages and purpose of testing and have an awareness of tools and techniques used
• work under supervision to support the representation of business scenarios and to trace requirements to develop functionality

You can:

• demonstrate experience working in Agile, and an awareness of Agile tools and how to use them
• advise colleagues on how and why Agile methods are used and provide a clear, open and transparent framework in which teams can deliver
• adapt and reflect and be resilient
• see outside of the process

You can:

• support structured approaches to identify, investigate, analyse and communicate complex business problems and opportunities
• work under supervision to analyse business goals, objectives, functions and processes, using relevant information and underlying data to support the definition of requirements
• help to ensure a proposed solution meets business and user needs
• complete task-based, discrete outputs for parts of the project as directed, using predetermined methods and techniques

You can:

• explain basic business modelling techniques
• support the representation of business situations within a defined task
• visualise business processes

You can:

• work under supervision to design and implement process improvements for business operations and services

You can:

• work under supervision to apply analysis and evaluation skills to support business process tests and usability evaluations

You can:

• follow advice to apply the most appropriate tools and techniques to support the planning, analysis, development, testing, implementation and improvement of systems and services

You can:

• support identifying, analysing, capturing and validating business and user requirements
• work under supervision to manage requirements and support their prioritisation, within a defined scope
• provide distinct task-based outputs for parts of the project as directed, using a predetermined requirements management life cycle

You can:

• identify, analyse, manage and monitor relationships with and between internal and external stakeholders
• work under supervision to communicate with stakeholders clearly and regularly

You can:

• support the analysis of IT system capabilities and work under supervision to identify and specify system requirements
• support the development of specifications and models for bespoke IT systems or software packages

You can:

• understand the stages and purpose of testing and have an awareness of tools and techniques used
• work under supervision to support the representation of business scenarios and to trace requirements to develop functionality

You can:

• understand the importance of making data-informed decisions based on user research findings
• support the analysis and prioritisation of user experience needs and understand how needs tie to system, product or service requirements

You can:

• identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes
• help the team to decide the best approach
• help teams to manage and visualise outcomes, prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope

You can:

• apply structured approaches to identify, investigate, analyse and communicate complex business problems and opportunities, within a defined project
• analyse business goals, objectives, functions and processes, using relevant information and data to support the definition of requirements
• conduct options analysis, assess feasibility and operational impact, quantify potential business benefits and contribute to business case development
• help to ensure proposed solutions meet business and user needs
• work with limited direction to complete tasks and defined outputs linked to the project

You can:

• model various elements of the business with limited direction
• understand the impact of potential changes and how business processes, systems, data, roles and responsibilities interact

You can:

• work under minimal supervision to identify opportunities to improve business performance within a defined project
• analyse, design and prioritise business changes to improve business operations and services
• support the implementation of proposed business improvements

You can:

• analyse and evaluate information with minimal supervision to support the design, execution and assessment of business process tests and usability evaluations within a project

You can:

• select and use the most appropriate tools and techniques to support the planning, analysis, development, testing, implementation and improvement of systems and services within a project

You can:

• identify, analyse, challenge and validate business and user requirements
• work under limited supervision to co-ordinate and review the prioritisation of requirements
• use appropriate requirements management life cycle methods to complete tasks and outputs related to the project

You can:

• identify, analyse, manage and monitor relationships with and between internal and external stakeholders
• work under limited supervision to communicate with stakeholders clearly and regularly, clarifying mutual needs and commitments through consultation and consideration of impacts while focusing on user and business needs

You can:

• identify and analyse IT system capabilities
• develop models and system requirements for bespoke IT systems or software packages, with minimal supervision

You can:

• understand the stages and purpose of testing and support the use of relevant tools and techniques
• identify business scenarios and develop acceptance criteria to ensure requirements can be traced to develop functionality
• review prototypes, test plans and test outcome reporting

You can:

• apply basic techniques to analyse, validate and prioritise user experience needs
• present findings in an accessible and easy to understand way to support data-informed decision making, based on user research

You can:

• identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes
• help the team to decide the best approach
• help teams to manage and visualise outcomes, prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope

You can:

• advise on the approach to identify, investigate, analyse and communicate complex business problems and opportunities within a project or programme of work
• inform tactical decision making and help to define longer-term strategic plans
• recommend the approach to options analysis, feasibility assessment and operations, and can quantify potential business benefits
• ensure the proposed solution aligns with business goals and objectives, and business and user needs, and achieves the required outcomes and expected benefits

You can:

• lead on the modelling of business processes, systems and data at varying levels of complexity across a project or programme
• manage the impact of proposed changes

You can:

• identify opportunities to improve business performance within a project a programme
• manage the design, execution and assessment of business process tests and usability evaluations at an organisational level or within a programme

You can:

• lead on the application of analysis and evaluation to support the design, execution and assessment of business process tests and usability evaluations within a project or programme

You can:

• build capability in methods and tools, ensuring they are adopted consistently and used effectively

You can:

• advise on the approach to requirements management within a project or programme
• define the most appropriate requirements management life cycle methods and ensure the requirement can be traced in the design, build, test, tender and evaluation phases
• co-ordinate and review the prioritisation of requirements and engage in the negotiation of solutions to help meet programme objectives

You can:

• lead on communicating with stakeholders, clarifying needs and commitments through consultation and consideration of consequences while focusing on user and business needs
• develop or apply communication strategies to build relationships, using informal and formal channels to engage with stakeholders at all levels and resolving conflict where required

You can:

• lead the identification and analysis of IT system capabilities, developing models and system requirements
• use systems analysis to support a deeper understanding of how processes and systems work, and to identify gaps
• work with other digital professionals to design and develop system and user interfaces, identify gaps in functionality and assess the effect of proposed software changes on users or the organisation

You can:

• recommend the value of testing and apply the relevant tools and techniques to ensure test validity
• advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop functionality
• review prototypes, test plans and test outcome reporting

You can:

• advise on the approach to analysis, prioritisation and validation of user experience needs
• recommend a range of techniques to analyse the user experience and ensure that it meets business and user needs
• articulate and communicate how user experience needs affect the design of a system in a project or programme of work

You can:

• coach and lead teams in Agile and Lean practices, determining the right approach for the team to take and evaluating this through the life of a project
• think of new and innovative ways of working to achieve the right outcomes
• act as a recognised expert and advocate for the approaches, continuously reflecting and challenging the team

You can:

• set the direction for business analysis within a programme of work, enterprise or wider sector
• guide tactical decision making and influence the formulation of longer-term strategic plans in an evolving, complex and unpredictable environment
• give colleagues the means and authority to make decisions about their approach to business analysis activities
• ensure that the proposed solutions align with the organisational strategy and vision

You can:

• determine the scope and methodology for the representation of complex programmes across an organisation
• document conceptual models to support strategic planning and decision making

You can:

• identify opportunities and set direction within a programme to perform business activities
• lead the exploration of ways to improve process efficiency and enhance business outcomes
• help others recognise the potential for change in potentially ambiguous and complex projects
• oversee the implementation of proposed improvements

You can:

• manage and support others in the design, execution and assessment of business process tests and usability evaluations at an organisational level or within a programme

You can:

• provide advice, guidance and recommendations based on your specialist knowledge and experience
• propose methodologies to follow and approaches to implementation
• frame problems so they can easily be understood, and troubleshoot where required, to support the business in operating more effectively

You can:

• work with limited direction to translate business drivers, goals and constraints into business objectives
• help to define required capabilities and support organisational changes to create operating models that meet business objectives

You can:

• set direction and give others the means and authority to advise on the best methodologies and tools for the work, ensuring they are adopted consistently
• assess the effectiveness of different approaches (such as Agile or plan-driven) and recommend tools to support organisational collaboration and build capability

You can:

• direct the approach to requirements management
• enable others to select and apply appropriate life cycle methods
• influence the prioritisation of complex requirement sets, enabling long-term strategic decision making and short-term tactical fixes
• ensure the proposed solutions align with the organisational strategy and vision

You can:

• develop engagement strategies and lead on communication with stakeholders at all levels
• actively establish relationships and apply the benefits of professional networks
• act as a point of consultation and escalation to resolve conflict in complex situations

You can:

• set the direction for the identification and analysis of IT system capabilities
• identify gaps in functionality and enable others to explore and assess the effect of software changes
• demonstrate a strong understanding of business perspectives and technical concepts, and can bring them together to form recommendations and a common understanding
• communicate this effectively between users, development teams and external suppliers

You can:

• recommend the value of testing and apply the relevant tools and techniques to ensure test validity
• advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop functionality
• review prototypes, test plans and test outcome reporting

You can:

• advise on the approach to analysis, prioritisation and validation of user experience needs
• recommend a range of techniques to analyse the user experience and ensure that it meets business and user needs
• articulate and communicate how user experience needs affect the design of a system in a project or programme of work

You can:

• coach and lead teams in Agile and Lean practices, determining the right approach for the team to take and evaluating this through the life of a project
• think of new and innovative ways of working to achieve the right outcomes
• act as a recognised expert and advocate for the approaches, continuously reflecting and challenging the team

You can:

• set the direction for business analysis within a programme of work, enterprise or wider sector
• guide tactical decision making and influence the formulation of longer-term strategic plans in an evolving, complex and unpredictable environment
• give colleagues the means and authority to make decisions about their approach to business analysis activities
• ensure that the proposed solutions align with the organisational strategy and vision

You can:

• determine the scope and methodology for the representation of complex programmes across an organisation
• document conceptual models to support strategic planning and decision making

You can:

• identify opportunities and set direction within a programme to perform business activities
• lead the exploration of ways to improve process efficiency and enhance business outcomes
• help others recognise the potential for change in potentially ambiguous and complex projects
• oversee the implementation of proposed improvements

You can:

• lead on the application of analysis and evaluation to support the design, execution and assessment of business process tests and usability evaluations within a project or programme

You can:

• provide advice and recommendations to stakeholders based on your significant specialist knowledge and experience
• lead on the definition of guidance and inform how the organisation can use business analysis services more effectively

You can:

• work with limited direction to translate business drivers, goals and constraints into business objectives
• help to define required capabilities and support organisational changes to create operating models that meet business objectives

You can:

• set direction and give others the means and authority to advise on the best methodologies and tools for the work, ensuring they are adopted consistently
• assess the effectiveness of different approaches (such as Agile or plan-driven) and recommend tools to support organisational collaboration and build capability

You can:

• direct the approach to requirements management
• enable others to select and apply appropriate life cycle methods
• influence the prioritisation of complex requirement sets, enabling long-term strategic decision making and short-term tactical fixes
• ensure the proposed solutions align with the organisational strategy and vision

You can:

• develop engagement strategies and lead on communication with stakeholders at all levels
• actively establish relationships and apply the benefits of professional networks
• act as a point of consultation and escalation to resolve conflict in complex situations

You can:

• lead the identification and analysis of IT system capabilities, developing models and system requirements
• use systems analysis to support a deeper understanding of how processes and systems work, and to identify gaps
• work with other digital professionals to design and develop system and user interfaces, identify gaps in functionality and assess the effect of proposed software changes on users or the organisation

You can:

• recommend the value of testing and apply the relevant tools and techniques to ensure test validity
• advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop functionality
• review prototypes, test plans and test outcome reporting

You can:

• advise on the approach to analysis, prioritisation and validation of user experience needs
• recommend a range of techniques to analyse the user experience and ensure that it meets business and user needs
• articulate and communicate how user experience needs affect the design of a system in a project or programme of work

Methods and tools

Agile working

Agile working

Agile working

Agile working