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Graphic designer

Find out what a graphic designer in government does and the skills you need to do the role at each level.

Last updated 30 November 2024 — See all updates

What a graphic designer does

A graphic designer creates graphic elements that underpin interaction and service design. You will use layout, spacing, colour, type and iconography to ensure that content is legible and readable and that users see and understand interactions.

Graphic designer role levels

There are 6 graphic designer role levels, from associate graphic designer to head of graphic design.

The typical responsibilities and skills for each role level are described in the sections below. You can use this to identify the skills you need to progress in your career, or simply to learn more about each role in the Government Digital and Data profession.

1. Associate graphic designer

As a trainee in an entry-level position, working under supervision, you need aptitude, potential and an understanding of the role.

This role level is often performed at the Civil Service job grade of:

  • AO (Administrative Officer)
  • EO (Executive Officer)
Skill Description

Design communication

Level: awareness

Awareness is the first of 4 ascending skill levels

You can:

  • explain the importance of articulating design decisions to others
  • describe some methods for explaining design decisions

Designing for everyone

Level: awareness

Awareness is the first of 4 ascending skill levels

You can:

  • explain the importance of making government content and services inclusive, accessible and environmentally sustainable
  • explain different access needs that users can have, and ways to meet them
  • describe how privilege and power influence the design and delivery of content and services

Designing strategically

Level: awareness

Awareness is the first of 4 ascending skill levels

You can:

  • explain the importance of aligning to the strategy of an organisation
  • describe how your design work aligns to the wider goals and vision of your team
  • explain the value of using patterns and components in design

Designing together

Level: awareness

Awareness is the first of 4 ascending skill levels

You can:

  • explain different techniques for bringing together perspectives from multiple people to inform a design
  • explain the importance of constructive feedback in the design process

Evidence-based design

Level: awareness

Awareness is the first of 4 ascending skill levels

You can:

  • explain how research and analytics inform user-centred design
  • frame your ideas as design hypotheses to be tested
  • identify common sources and types of data that inform user-centred design

Iterative design

Level: awareness

Awareness is the first of 4 ascending skill levels

You can:

  • describe the basics of iterative design methodologies such as agile
  • explain how iteration supports user-centred design, and when to use them
  • describe some ways to prototype ideas at different levels of realism, or ‘fidelities’, and when to use them

Leading design

Level: awareness

Awareness is the first of 4 ascending skill levels

You can:

  • explain the role of user-centred design in an organisation
  • describe typical leadership responsibilities in design
  • identify leaders in your organisation that designers need to work with

2. Junior graphic designer

A junior graphic designer is a graduate with a degree in a relevant subject or an individual with some relevant work experience, or both.

At this role level, you will:

  • explain design decisions
  • work collaboratively
  • have a responsibility as part of a service
  • work independently after being given direction by more senior designers
  • identify user issues and important needs

This role level is often performed at the Civil Service job grade of:

  • EO (Executive Officer)
  • HEO (Higher Executive Officer)
Skill Description

Design communication

Level: working

Working is the second of 4 ascending skill levels

You can:

  • clearly explain problems and design ideas to others
  • clearly explain design decisions to others using appropriate tools and methods

Designing for everyone

Level: working

Working is the second of 4 ascending skill levels

You can:

  • work with others to design and deliver inclusive, accessible and environmentally sustainable content or services that meet the needs of all users
  • ensure a design meets appropriate standards, for example accessibility regulations, with support

Designing strategically

Level: awareness

Awareness is the first of 4 ascending skill levels

You can:

  • explain the importance of aligning to the strategy of an organisation
  • describe how your design work aligns to the wider goals and vision of your team
  • explain the value of using patterns and components in design

Designing together

Level: awareness

Awareness is the first of 4 ascending skill levels

You can:

  • explain different techniques for bringing together perspectives from multiple people to inform a design
  • explain the importance of constructive feedback in the design process

Evidence-based design

Level: working

Working is the second of 4 ascending skill levels

You can:

  • analyse, synthesise and clearly explain evidence relevant to users or a service, for example, web analytics data
  • work with researchers or analysts to use evidence to inform, develop and test a design idea

Iterative design

Level: working

Working is the second of 4 ascending skill levels

You can:

  • apply iterative design principles and agile methodologies to your work
  • iterate and improve a design based on successive rounds of research
  • prototype your ideas at different fidelities to explore and test designs
  • use a range of design tools and techniques
  • use and iterate design patterns and components

Leading design

Level: awareness

Awareness is the first of 4 ascending skill levels

You can:

  • explain the role of user-centred design in an organisation
  • describe typical leadership responsibilities in design
  • identify leaders in your organisation that designers need to work with

3. Graphic designer

A graphic designer is a confident and competent designer who can develop designs based on evidence of user needs and organisational outcomes.

At this role level, you will:

  • be trusted to make good decisions
  • recognise when to ask for further guidance and support
  • contribute to the development of design concepts
  • interpret evidence-based research and incorporate this into your work
  • support the quality of design delivery across teams
  • lead multiple or highly complex services

This role level is often performed at the Civil Service job grade of:

  • HEO (Higher Executive Officer)
  • SEO (Senior Executive Officer)
Skill Description

Design communication

Level: working

Working is the second of 4 ascending skill levels

You can:

  • clearly explain problems and design ideas to others
  • clearly explain design decisions to others using appropriate tools and methods

Designing for everyone

Level: working

Working is the second of 4 ascending skill levels

You can:

  • work with others to design and deliver inclusive, accessible and environmentally sustainable content or services that meet the needs of all users
  • ensure a design meets appropriate standards, for example accessibility regulations, with support

Designing strategically

Level: working

Working is the second of 4 ascending skill levels

You can:

  • align your design work to both the goals and vision of your team and the strategic objectives of your organisation
  • identify potential risks and use design to mitigate them
  • identify opportunities and use design to take advantage of them
  • contribute to the development of design patterns and components

Designing together

Level: working

Working is the second of 4 ascending skill levels

You can:

  • effectively plan and run a design session with your team, users or stakeholders
  • identify and engage the right people throughout the design process
  • give and receive constructive design feedback

Evidence-based design

Level: working

Working is the second of 4 ascending skill levels

You can:

  • analyse, synthesise and clearly explain evidence relevant to users or a service, for example, web analytics data
  • work with researchers or analysts to use evidence to inform, develop and test a design idea

Iterative design

Level: working

Working is the second of 4 ascending skill levels

You can:

  • apply iterative design principles and agile methodologies to your work
  • iterate and improve a design based on successive rounds of research
  • prototype your ideas at different fidelities to explore and test designs
  • use a range of design tools and techniques
  • use and iterate design patterns and components

Leading design

Level: working

Working is the second of 4 ascending skill levels

You can:

  • lead and coordinate design work in your team, with support
  • communicate the value of user-centred design to your team
  • support other designers
  • work with digital and data leaders in your organisation, when needed

4. Senior graphic designer

A senior graphic designer is a designer who works with minimal support and can influence and mentor others.

At this role level, you will:

  • work with service managers and programme directors to develop design concepts
  • potentially have responsibility across complex services
  • help set direction and embed good practice within teams
  • make important decisions based on research and understand how this research impacts others

This role level is often performed at the Civil Service job grade of:

  • SEO (Senior Executive Officer)
  • G7 (Grade 7)
Skill Description

Design communication

Level: practitioner

Practitioner is the third of 4 ascending skill levels

You can:

  • clearly explain complex problems and ideas to teams or stakeholders outside of design
  • clearly document and communicate design decisions, related risks and any unresolved issues
  • build consensus around a design approach, for example, by asking difficult questions and challenging assumptions

Designing for everyone

Level: practitioner

Practitioner is the third of 4 ascending skill levels

You can:

  • advise teams on how to design inclusive, accessible and environmentally sustainable content or services
  • design and deliver ethical content or services that consider the personal and social context of users
  • ensure a design meets appropriate standards, for example accessibility regulations

Designing strategically

Level: practitioner

Practitioner is the third of 4 ascending skill levels

You can:

  • help a team understand how user-centred design helps it meet its goals
  • help teams align their work to the goals and vision of their organisation
  • use risks, opportunities and constraints in technology, systems and policy to shape design
  • identify and create new design patterns and components

Designing together

Level: practitioner

Practitioner is the third of 4 ascending skill levels

You can:

  • advise others how to effectively plan and run design sessions with a team, users or stakeholders
  • adapt a design session to ensure you achieve a useful outcome
  • effectively involve the right people throughout the design process
  • work across team or profession boundaries, for example with policy teams

Evidence-based design

Level: practitioner

Practitioner is the third of 4 ascending skill levels

You can:

  • analyse, synthesise and clearly explain complex evidence relevant to users or a service, for example, large data sets
  • help your team use design hypotheses effectively
  • use complex research and data to develop and test design ideas

Iterative design

Level: practitioner

Practitioner is the third of 4 ascending skill levels

You can:

  • help other designers apply iterative design principles and agile methodologies to their work
  • iterate and improve complex designs based on successive rounds of research
  • independently prototype complex ideas at an appropriate fidelity
  • adapt designs quickly to changes in requirements, priorities or user needs

Leading design

Level: working

Working is the second of 4 ascending skill levels

You can:

  • lead and coordinate design work in your team, with support
  • communicate the value of user-centred design to your team
  • support other designers
  • work with digital and data leaders in your organisation, when needed

5. Lead graphic designer

A lead graphic designer is an expert practitioner who influences and mentors others.

At this role level, you will:

  • work with service managers and programme directors to develop design concepts
  • set direction and assure the quality of design delivery across teams
  • lead multiple or highly complex services

This role level is often performed at the Civil Service job grade of:

  • G7 (Grade 7)
  • G6 (Grade 6)
Skill Description

Design communication

Level: expert

Expert is the fourth of 4 ascending skill levels

You can:

  • gain support for design decisions and design strategy from senior leaders
  • communicate design strategy across organisational boundaries
  • coach others in how to effectively communicate design
  • develop or introduce more effective methods of communicating design and working in the open

Designing for everyone

Level: expert

Expert is the fourth of 4 ascending skill levels

You can:

  • measurably improve the practice of inclusive, accessible and environmentally sustainable design in multiple teams or across your organisation
  • help others understand and mitigate the influence of privilege and power on the design and delivery of content and services

Designing strategically

Level: practitioner

Practitioner is the third of 4 ascending skill levels

You can:

  • help a team understand how user-centred design helps it meet its goals
  • help teams align their work to the goals and vision of their organisation
  • use risks, opportunities and constraints in technology, systems and policy to shape design
  • identify and create new design patterns and components

Designing together

Level: practitioner

Practitioner is the third of 4 ascending skill levels

You can:

  • advise others how to effectively plan and run design sessions with a team, users or stakeholders
  • adapt a design session to ensure you achieve a useful outcome
  • effectively involve the right people throughout the design process
  • work across team or profession boundaries, for example with policy teams

Evidence-based design

Level: expert

Expert is the fourth of 4 ascending skill levels

You can:

  • embed a practice of hypothesis-driven design in a team
  • guide the organisation in how to use evidence to improve services
  • analyse, synthesise and use evidence to improve the way the organisation works
  • ensure user insights are shared with and used by the wider organisation and across government

Iterative design

Level: expert

Expert is the fourth of 4 ascending skill levels

You can:

  • embed the practice of iterative design and agile working in teams or wider organisation
  • lead on prototyping complex ideas at any fidelity
  • help teams adapt quickly to changes in requirements, priorities or user needs
  • iterate delivery processes or team structures to help teams work effectively

Leading design

Level: practitioner

Practitioner is the third of 4 ascending skill levels

You can:

  • lead and coordinate design work in a team
  • advocate for user-centred design with leaders outside of digital and data
  • create an inclusive, productive environment for designers to work in
  • mentor and coach other designers
  • iterate and improve design processes within your team

6. Head of graphic design

A head of graphic design is an expert practitioner with broad industry experience, who can define and assure best practice while influencing, leading and mentoring others.

At this role level, you will:

  • influence both design and organisational strategy and priorities
  • collaborate with counterpart colleagues across government
  • focus on ensuring the right conditions and environment for designers to work effectively

This role level is often performed at the Civil Service job grade of:

  • G6 (Grade 6)
Skill Description

Design communication

Level: expert

Expert is the fourth of 4 ascending skill levels

You can:

  • gain support for design decisions and design strategy from senior leaders
  • communicate design strategy across organisational boundaries
  • coach others in how to effectively communicate design
  • develop or introduce more effective methods of communicating design and working in the open

Designing for everyone

Level: expert

Expert is the fourth of 4 ascending skill levels

You can:

  • measurably improve the practice of inclusive, accessible and environmentally sustainable design in multiple teams or across your organisation
  • help others understand and mitigate the influence of privilege and power on the design and delivery of content and services

Designing strategically

Level: expert

Expert is the fourth of 4 ascending skill levels

You can:

  • work with others to ensure design becomes part of the development and implementation of your organisation’s strategy
  • work with leaders to ensure design is included in policy, technology and delivery processes early enough to inform effective decision making
  • enable use of patterns and components across the organisation

Designing together

Level: expert

Expert is the fourth of 4 ascending skill levels

You can:

  • effectively plan and run design sessions that include senior leaders or stakeholders
  • help teams connect and work across organisational boundaries
  • coach other designers in how to involve stakeholders of any level in the design process
  • develop or introduce more effective ways to design together

Evidence-based design

Level: expert

Expert is the fourth of 4 ascending skill levels

You can:

  • embed a practice of hypothesis-driven design in a team
  • guide the organisation in how to use evidence to improve services
  • analyse, synthesise and use evidence to improve the way the organisation works
  • ensure user insights are shared with and used by the wider organisation and across government

Iterative design

Level: expert

Expert is the fourth of 4 ascending skill levels

You can:

  • embed the practice of iterative design and agile working in teams or wider organisation
  • lead on prototyping complex ideas at any fidelity
  • help teams adapt quickly to changes in requirements, priorities or user needs
  • iterate delivery processes or team structures to help teams work effectively

Leading design

Level: expert

Expert is the fourth of 4 ascending skill levels

You can:

  • set a vision for and lead design across multiple teams or a whole organisation
  • work effectively with senior leaders across your organisation or wider public sector
  • support a culture of learning and experimentation in your organisation
  • iterate and measurably improve design maturity within your organisation and its partners

Role Shared skills
Interaction designer

Design communication

Designing for everyone

Designing strategically

Designing together

Evidence-based design

Iterative design

Leading design

Service designer

Design communication

Designing for everyone

Designing strategically

Designing together

Evidence-based design

Iterative design

Leading design

Updates

Published 7 January 2020

Last updated 30 November 2024

30 November 2024

  • The graphic designer role has been refreshed with updated skills. The role now includes the new skills 'design communication', 'designing for everyone', 'designing strategically', 'designing together', 'evidence-based design', 'iterative design' and 'leading design.
  • These skills have been removed from the role: 'agile working', 'communicating between the technical and non-technical', 'community collaboration', 'digital perspective', 'evidence- and context-based design', 'tools and software', 'leadership and guidance', 'prototyping in code', 'prototyping', 'strategic thinking', 'user focus', 'working within constraints'

30 August 2022

  • The ‘communicating information’ skill has been renamed ‘communicating between the technical and non-technical’ to ensure consistency across the DDaT Profession Capability Framework.

7 January 2020

  • First published.